Healthcare is a booming industry that has already witnessed the impact of widespread privatization and the rampant use of latest healthcare technologies since the last decade. With these, the cost of healthcare services being available for the patients too has increased. And at the same time, the expectations of healthcare facilities, excellent services as well as greater transparency have increased. It also has witnessed daunting challenges such as inadequate patient responsiveness, improper patient information, and unmonitored marketing campaigns and so on. There is also dearth of well-connected healthcare system and process automation that further creates hindrance in the way of offering proactive medical care for the patients. To meet these challenges, the healthcare industry feels the need of top class Customer Relationship management software. And Nimbus Systems, the leading Microsoft certified Business Solutions partner, with Microsoft Dynamics CRM, commits to empower all the healthcare professionals with right technology to improve patient care and safety.